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Recent content by adamtoronto
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UPS Delivered a Package Late; 'Made It Right' by Sending to Me Overseas and I Got Hit with a $700 Duty Fee. Small Claims Court to Recover Losses?
Good question. After UPS offered to send it to Colombia, they said the only way was to have a local contact go to a UPS store and fill out a manual waybill. I had a family member go and do it. I also sent them a print out to attach to the outside of the box.- adamtoronto
- Post #6
- Forum: Consumer Contracts, Guarantees and Warranties
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UPS Delivered a Package Late; 'Made It Right' by Sending to Me Overseas and I Got Hit with a $700 Duty Fee. Small Claims Court to Recover Losses?
Thank you very much for the input. At this point, I suppose it would be best to avoid delivery and hope it gets returned to sender, or find a customs broker in Colombia and hope they can remove the tax / duty. (Again, before sending they said it would have no tax or duty for a warranty repair...- adamtoronto
- Post #4
- Forum: Consumer Contracts, Guarantees and Warranties
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UPS Delivered a Package Late; 'Made It Right' by Sending to Me Overseas and I Got Hit with a $700 Duty Fee. Small Claims Court to Recover Losses?
TL;DR: I paid a $180 premium for ‘NEXT DAY’ on a free warranty repair before a trip to South America. It was late, so I argued and argued. UPS settled by sending it to Colombia, now Colombia UPS wants $700 in duty. Would love some advice on this! I know there are a lot of details, so bear...- adamtoronto
- Thread
- Replies: 5
- Forum: Consumer Contracts, Guarantees and Warranties