Recent content by note4shawn

Very true. I would be sure to stick to the facts and my experience with his company. Thanks

That would not surprise me. LMAO. Gotta love the legal system. BUT I can put the locks back and no-one would ever know what I did to correct the issue. Yeah that is exactly what I was thinking and just wanted to get other opinions and see if there is something I can do legally. I guess I will...

Ultimately I want a response and service/warranty if necessary. I reported a design flaw from the factory that caused my laser head to slam into two separate key lock mechanisms while running a job causing my laser head to get tweaked and no longer in alignment. I have spent countless days...

Oregon I did glance over the warranty but did not catch the section I posted. Am I now reading that section correctly? Is he covering his ass so he does not have to provide services?

I purchased a new laser engraver (Oct 2023) from a local business (DigiCarver/Love Engraving) that orders them from a manufacturer in China. On the website it states they offer Lifetime after sale support and a 2-Year Warranty on my laser. In the warranty section he states: "The manufacturer...