Recent content by RobertChartier

Their phone service is horrible. It took me nearly 2 weeks to get a customer service rep on the line. I just got off the phone with them. Since the bill is for my wife, the refused to speak to me without her permission. Considering that I have that power for all of her medical billing and...

What is the name of your state? Massachusetts I live in MA. I worked for a company that is based out of NY State, and through them, had Excellus Blue Cross and Blue Shield. At the tail end of Calendar year 2018 My wife went in for physical therapy. The hospital is in Network. We had already...