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AT&T/Cingular charging me $1800 for fraudulent calls
Well it is NOT a different story. Yes it was left in a cab (I believe that that is what happened), It was stolen when someone picked it up and used it. It was not their phone, and they used it stealing minutes and making fraudulent...
Okay, back to square one.
I called, and the customer service rep said, they cannot help me, they do not give their address ONLY a fax number to the resolution department.
Are they allowed to do that? Is my only choice to pay the bill?
Mintchocolate
AT&T/Cingular charging me $1800 for fraudulent calls
Thank you,
I will give them a call (again), and continue to get the name and customer id of the customer service representative and tell them I won't pay for the calls. As it is, I have paid the undisputed part of the bill and cancelled...
AT&T/Cingular charging me $1800 for fraudulent calls
djohnson,
The phone was left in a cab on Thanksgiving day, that is where it got lost, and someone picked it up and made the calls. I called to report the phone lost as soon as I came back to the US (Sunday after Thangsgiving). They...
AT&T/Cingular charging me $1800 for fraudulent calls
Well, if I call them back I would not be dealing with them ONLY in writing. Should I call them back?
Please clarify.
Mintchocolate
AT&T/Cingular charging me $1800 for fraudulent calls
I filed a complaint with FCC and sent them a certified letter explaining my position (I don't want to pay for calls I did not make) along with a copy of every fax I have sent.
I received a form letter from them saying that they know I...
AT&T/Cingular charging me $1800 for calls I did not make
Any more ideas? Should I file a complaint with the FCC, they have an online complaint form.
I really am afraid of them ruining my credit.
What if they ruin my excellent credit report?
They do not respond to the faxes I send to their resolution department.
Should I write to the billings dept? That is the only mailing address I have.
What is the name of your state? Maryland
I am being charged $1800 for fradulent cellular phone calls I did not make. The phone was stolen from me in Panama on Thankgiving day, upon my return to Maryland I called and reported the phone lost (Sunday after Thanksgiving). The company that is...
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