What is the name of your state (only U.S. law)? PA
FirstTrust Bank in Pa, refused to cash a check because they could not call my employer, who was closed for the holiday but has a liasion with the bank. It was a payroll check and I have been able to cash it at their other branch.
The decision not to cash, therefore, seems arbitrary. I expressed this to the branch manager who interrupted me and said it was their policy and said I could go to the other branch, 10 miles away, to cash it but they wont.
Who is usually above a manager in a bank chain? I want to make sure the right people get the complaint that I am also going to CC to my employer. I wouldnt mind getting this wench fired, either. Just because she had to work on Holiday, she could have been a little more diplomatic rather than treat me like i'm trying to rob her bank.
Thanks
FirstTrust Bank in Pa, refused to cash a check because they could not call my employer, who was closed for the holiday but has a liasion with the bank. It was a payroll check and I have been able to cash it at their other branch.
The decision not to cash, therefore, seems arbitrary. I expressed this to the branch manager who interrupted me and said it was their policy and said I could go to the other branch, 10 miles away, to cash it but they wont.
Who is usually above a manager in a bank chain? I want to make sure the right people get the complaint that I am also going to CC to my employer. I wouldnt mind getting this wench fired, either. Just because she had to work on Holiday, she could have been a little more diplomatic rather than treat me like i'm trying to rob her bank.
Thanks