What is the name of your state?What is the name of your state? AR
I am writing in behalf of my mother-in-law concerning a $3900 purchase she made for furniture about 7 months ago.
She chose furniture for her new home, which she had not yet moved in to, and asked that if she found the furniture she wanted, could it be held for her? She was told yes. She asked if the furniture did not work in her new home, would she be able to cancel the order. She was told yes.
She paid a deposit of $500 for the furniture, which was all in existing stock, and which was then made available to her about a month after she pre-paid the full amount for it. She decided that some of it would not work in her new home with her disabled husband, did not pick up the furniture, and asked for a refund. She was told that on her receipt were the terms, "All sales final", and that she would be issued a store credit of about $1000. At no time during the transaction was she told this, and did not notice until pointed out to her upon asking that the store credit be refunded to her.
Given that she has never taken possession of the furniture in question, do the terms of the "All Sales Final" sale still prevail? She gave considerable notice, did not take possession, and wants to receive a refund. She actually added to the sales price by purchasing replacement itmes to the ones she has originally bought, and did so at a lower price, which resulted in the credit.
Is the fact that the items purchased as "sales final" have remained in the inventory of the selling party, and the fact that the buyer never took possession, or any other reasonable misconstruction of the seller policy, applicable in this case?
Much obliged,
Jenn
I am writing in behalf of my mother-in-law concerning a $3900 purchase she made for furniture about 7 months ago.
She chose furniture for her new home, which she had not yet moved in to, and asked that if she found the furniture she wanted, could it be held for her? She was told yes. She asked if the furniture did not work in her new home, would she be able to cancel the order. She was told yes.
She paid a deposit of $500 for the furniture, which was all in existing stock, and which was then made available to her about a month after she pre-paid the full amount for it. She decided that some of it would not work in her new home with her disabled husband, did not pick up the furniture, and asked for a refund. She was told that on her receipt were the terms, "All sales final", and that she would be issued a store credit of about $1000. At no time during the transaction was she told this, and did not notice until pointed out to her upon asking that the store credit be refunded to her.
Given that she has never taken possession of the furniture in question, do the terms of the "All Sales Final" sale still prevail? She gave considerable notice, did not take possession, and wants to receive a refund. She actually added to the sales price by purchasing replacement itmes to the ones she has originally bought, and did so at a lower price, which resulted in the credit.
Is the fact that the items purchased as "sales final" have remained in the inventory of the selling party, and the fact that the buyer never took possession, or any other reasonable misconstruction of the seller policy, applicable in this case?
Much obliged,
Jenn