Omni-Pontent
Junior Member
Texas
I worked for an automotive diagnostic equipment business. My job was to sell and support diagnostic equipment to automotive repair shops.
I had this customer that wanted me to perform a service for them that required the use of our equipment. I told them that's not what I do and they should buy the equipment, or call one of the mobile techs that have our equipment to come out and do it for them. He explained he has issues with mobile techs and would prefer I do it for them.
I next explained I needed to charge a fee just like the mobile guys, or what a dealership might charge, and I only do this for shops that don’t invest in equipment. It was going to be a much cheaper fee, and I went on to explain the fee wasn't about me making money off the service. The reason is they needed to understand the value of the service and that's why it's important to invest in the equipment for themselves. Second, anytime I've done something for free in the past, the repair shop owner thinks I'm going to do it for free here on out. I wasn't willing to be put in that situation again.
Next I went on to explain that charging a fee goes against my company's policy and I could get in trouble, and that was the main reason I don't like to get involved in that kind of situation. He went on to (almost beg) insist I come do it because he trusted me to do the job. I reluctantly agree to do it and fixed the car for them.
The next day they have some more problems with this car. Armed with the information of what I did for them could get me in trouble, they call my boss to complain. They thought if they got me in trouble my boss would force me to go out there and help them for free. Unfortunately my boss fired me the next day.
My question now is; can I hold this shop libel for my termination? It is a franchise operation and it was a corporate employee that gave the shop owner the idea to call and complain.
Jobless in Dallas, TXWhat is the name of your state (only U.S. law)?
I worked for an automotive diagnostic equipment business. My job was to sell and support diagnostic equipment to automotive repair shops.
I had this customer that wanted me to perform a service for them that required the use of our equipment. I told them that's not what I do and they should buy the equipment, or call one of the mobile techs that have our equipment to come out and do it for them. He explained he has issues with mobile techs and would prefer I do it for them.
I next explained I needed to charge a fee just like the mobile guys, or what a dealership might charge, and I only do this for shops that don’t invest in equipment. It was going to be a much cheaper fee, and I went on to explain the fee wasn't about me making money off the service. The reason is they needed to understand the value of the service and that's why it's important to invest in the equipment for themselves. Second, anytime I've done something for free in the past, the repair shop owner thinks I'm going to do it for free here on out. I wasn't willing to be put in that situation again.
Next I went on to explain that charging a fee goes against my company's policy and I could get in trouble, and that was the main reason I don't like to get involved in that kind of situation. He went on to (almost beg) insist I come do it because he trusted me to do the job. I reluctantly agree to do it and fixed the car for them.
The next day they have some more problems with this car. Armed with the information of what I did for them could get me in trouble, they call my boss to complain. They thought if they got me in trouble my boss would force me to go out there and help them for free. Unfortunately my boss fired me the next day.
My question now is; can I hold this shop libel for my termination? It is a franchise operation and it was a corporate employee that gave the shop owner the idea to call and complain.
Jobless in Dallas, TXWhat is the name of your state (only U.S. law)?
