What is the name of your state (only U.S. law)? PA
My husband went to a chiropracter and asked the doctor before getting any services whether he was in-ntework. he gave the doctor our insurance card and asked whether the doctor accepted our insurance. the doctor said he will check and that meanwhile my husband will only be responsible for co-pay of $25. My husband insisted on finding out first but the doctor kept saying it was OK and the only thing it will cost us is a co-pay. Then he took the X-Rays and later we got a bill of $400 because that's how much our out-of-network deductible is.
I understand that it was my husbands responsibility to find out whether the doctor was in-network or out of network but he didn't.
Even though my husband got screwed on his own fault, nevertheless the doctor did lie to him so we decided not to proceed with that doctor because we do not trust him. So we called and asked him to give us the X-Rays so we could go to another doctor who was in-network and we didn't want to pay again for X-Rays.
We asked if we could make payments and doctor said OK but that he will not give us any receipts and we will only get X-Rays after the full balance is paid. He insists on us coming into the office to pay and that he will write down how much we paid on a piece of paper in his office untill the total is paid. Only then we will get the receipt and X-Rays. We do not believe him because he already lied before. And also we cannot come in every time we make payments and wanted to mail them and the doctor refused to mail us back the receipt for each payment. He gets very irritated and says that it's too much for his staff and it's unnecessary extra work.
My question is if there is anything I can do to ensure that he will give us the X-Rays after we are done paying and if there is anything we can do if he later claims we didn't pay him (even if we have a copy of every check he cashed).
What are our options?
My husband went to a chiropracter and asked the doctor before getting any services whether he was in-ntework. he gave the doctor our insurance card and asked whether the doctor accepted our insurance. the doctor said he will check and that meanwhile my husband will only be responsible for co-pay of $25. My husband insisted on finding out first but the doctor kept saying it was OK and the only thing it will cost us is a co-pay. Then he took the X-Rays and later we got a bill of $400 because that's how much our out-of-network deductible is.
I understand that it was my husbands responsibility to find out whether the doctor was in-network or out of network but he didn't.
Even though my husband got screwed on his own fault, nevertheless the doctor did lie to him so we decided not to proceed with that doctor because we do not trust him. So we called and asked him to give us the X-Rays so we could go to another doctor who was in-network and we didn't want to pay again for X-Rays.
We asked if we could make payments and doctor said OK but that he will not give us any receipts and we will only get X-Rays after the full balance is paid. He insists on us coming into the office to pay and that he will write down how much we paid on a piece of paper in his office untill the total is paid. Only then we will get the receipt and X-Rays. We do not believe him because he already lied before. And also we cannot come in every time we make payments and wanted to mail them and the doctor refused to mail us back the receipt for each payment. He gets very irritated and says that it's too much for his staff and it's unnecessary extra work.
My question is if there is anything I can do to ensure that he will give us the X-Rays after we are done paying and if there is anything we can do if he later claims we didn't pay him (even if we have a copy of every check he cashed).
What are our options?