• FreeAdvice has a new Terms of Service and Privacy Policy, effective May 25, 2018.
    By continuing to use this site, you are consenting to our Terms of Service and use of cookies.

My Boss wants me to kick out a mentally challanged girl from a hardware store

Accident - Bankruptcy - Criminal Law / DUI - Business - Consumer - Employment - Family - Immigration - Real Estate - Tax - Traffic - Wills   Please click a topic or scroll down for more.

moral beliefs

Junior Member
:mad: I am the Manager of a hardware store in Michigan. There is a girl that comes in the Hardware store often. She comes in and stops to say hi to the cashiers and other employees as well as coming in to look at the products for sale. She is mentally challeged (I do not mean to sound mean, but it is important information). I was told the other day by my Boss, that the next time I saw her in the store I am supposed to kick her out, just because she talks to the employees. I think this is totally unfair and discrimination. She is not keeping the employees from their work, and she comes in with intent to purchase items. She shows no sign of possible shoplifting or any other kind of mischief that would have reason to be asked to leave a store. I want to know where my rights are on this subject. I feel that if I comply with my boss's request, then I will also be discriminating. I feel that what they expect me to do is morally wrong and I refuse to do it. I even told them that. I was told it was my job as the store manager to kick out all those who warrant the reason to be kicked out...and apperantly they feel she does (even though I don't). I am willing to loose my job by refusing to comply with their demand just so I can keep my self respect. I am just curious if I have a leg to stand on? Do I have the right as a citizen not to discriminate? And what can I do if action is taken towards me for not discriminating?
 


BelizeBreeze

Senior Member
moral beliefs said:
:mad: I am the Manager of a hardware store in Michigan. There is a girl that comes in the Hardware store often. She comes in and stops to say hi to the cashiers and other employees as well as coming in to look at the products for sale. She is mentally challeged (I do not mean to sound mean, but it is important information). I was told the other day by my Boss, that the next time I saw her in the store I am supposed to kick her out, just because she talks to the employees. I think this is totally unfair and discrimination. She is not keeping the employees from their work, and she comes in with intent to purchase items. She shows no sign of possible shoplifting or any other kind of mischief that would have reason to be asked to leave a store. I want to know where my rights are on this subject. I feel that if I comply with my boss's request, then I will also be discriminating. I feel that what they expect me to do is morally wrong and I refuse to do it. I even told them that. I was told it was my job as the store manager to kick out all those who warrant the reason to be kicked out...and apperantly they feel she does (even though I don't). I am willing to loose my job by refusing to comply with their demand just so I can keep my self respect. I am just curious if I have a leg to stand on? Do I have the right as a citizen not to discriminate? And what can I do if action is taken towards me for not discriminating?
so, you're telling this LEGAL forum that your boss does not have the right to control how his business is run?
 

enjay

Member
If the boss thinks she is being disruptive, he has the right to bar her from the store. I'm not saying that's a nice thing to do, but look at it this way. Let's say cashier Sue's boyfriend hung around the store chatting with Sue and the other employees. Chances are the boss would tell Sue's boyfriend to get lost because he's disrupting the workplace. Same goes for everyone. Someone with a handicap does not have special rights in this type of situation.
 

rmet4nzkx

Senior Member
moral beliefs said:
:mad: I am the Manager of a hardware store in Michigan. There is a girl that comes in the Hardware store often. She comes in and stops to say hi to the cashiers and other employees as well as coming in to look at the products for sale. She is mentally challeged (I do not mean to sound mean, but it is important information). I was told the other day by my Boss, that the next time I saw her in the store I am supposed to kick her out, just because she talks to the employees. I think this is totally unfair and discrimination. She is not keeping the employees from their work, and she comes in with intent to purchase items. She shows no sign of possible shoplifting or any other kind of mischief that would have reason to be asked to leave a store. I want to know where my rights are on this subject. I feel that if I comply with my boss's request, then I will also be discriminating. I feel that what they expect me to do is morally wrong and I refuse to do it. I even told them that. I was told it was my job as the store manager to kick out all those who warrant the reason to be kicked out...and apperantly they feel she does (even though I don't). I am willing to loose my job by refusing to comply with their demand just so I can keep my self respect. I am just curious if I have a leg to stand on? Do I have the right as a citizen not to discriminate? And what can I do if action is taken towards me for not discriminating?
You say she comes in intending to buy, but does she? Is she loitering? Some people window shop, some people may enter a store many times before deciding to shop. Some DD individuals have obsessional traits or simply nothing to occupy their time. I would suggest you contact the center for independent living and inquire how to refer her for some social skills training so she can learn appropriate behavior. I once had a client who worked in a store. SHe would strike up a long conversation when ever she encountered me in public which made me uncomfortable. I would have to make sure she wasn't working before I shopped in the store or at least avoid the checkstand she was at or close to so that she wouldn't get fired. It is not a simple question.
 

moral beliefs

Junior Member
I feel it goes against my civil rights.

I understand It is my boss's business and He can run it however he chooses. Fine, But I have never seen her distracting the employees like he says she does. So why do I have to do his dirty work. If he is the one seeing it happen why doesn't he open his mouth and ask her to leave himself? If I do not see that she is causing problems and she is purchasing items, Then why do I have to tell her to leave? It goes against everything I believe in... and as far as someones boyfriend coming in to chat with a cashier or other employee, I don't kick them out either. I just explain to them that they have a job to do and standing around talking is not it. I still never tell them to leave the store, unless I have talked to them a couple times. I have never had to talk to a cashier to stop talking and get back to work with the mentally challenged girl. I also was given the other day a list of "Manager Responsibilities" and no where on this entire page does it say anything about kicking anyone out of the store for any reason, and it is a very detailed list. Right down to "making sure the office recieves the mail"
 

faithnlve

Member
BelizeBreeze said:
so, you're telling this LEGAL forum that your boss does not have the right to control how his business is run?

Sometimes it astounds me the replies you get in this forum. YOU need to take a look down the road. If you were to choose whether to keep your self respect or to keep your job, then I don't see that as much of a choice. If I was in your shoes and refused this person entry into your place of business/work, I would always be ashamed of what I did, and it probably would haunt me the rest of my life if I did what your bossed asked you to do and followed through with it. What you should do is call the eeoc or states attorney office in your state and ask them how to handle this. Some of the people in this forum are Human Resource employees, some have legal background. It astounds me how they present themselves as monitors for this "LEGAL" forum as advise givers. From what you have said your boss is discriminating against a disabled person. Yes, he can run his business anyways he wants, but, he cannot refuse service due to a disability, and he cannot force his employees to retaliate against a disabled person due to the fact he is uncomfortable with this person coming into his store. Let him be the jerk. It will backfire on him. If you know what is right follow through with what your heart tells you, and STAND your ground. God Bless Faith
 

averad

Member
faithnlve said:
Sometimes it astounds me the replies you get in this forum. YOU need to take a look down the road. If you were to choose whether to keep your self respect or to keep your job, then I don't see that as much of a choice. If I was in your shoes and refused this person entry into your place of business/work, I would always be ashamed of what I did, and it probably would haunt me the rest of my life if I did what your bossed asked you to do and followed through with it. What you should do is call the eeoc or states attorney office in your state and ask them how to handle this. Some of the people in this forum are Human Resource employees, some have legal background. It astounds me how they present themselves as monitors for this "LEGAL" forum as advise givers. From what you have said your boss is discriminating against a disabled person. Yes, he can run his business anyways he wants, but, he cannot refuse service due to a disability, and he cannot force his employees to retaliate against a disabled person due to the fact he is uncomfortable with this person coming into his store. Let him be the jerk. It will backfire on him. If you know what is right follow through with what your heart tells you, and STAND your ground. God Bless Faith


Hey faith "may Allah be with you".

Refusing service because someone is disruptive is legal.
 

GaAtty

Member
It is not correct that your boss can run his business anyway that he likes. There are certain persons whom he cannot discriminate against on the basis of certain characteristics, and that is if the discirmination is based on race, sex, national origin, religion, age (over 40) or disability. Any discrimination based on these factors is illegal. He could not, for example, refuse to permit men in his store, nor could he refuse to permit a particular race in his store, such as refusing to permit any Hispanic individuals in his store, nor could he discriminate based on religion, such as refusing to permit any Catholics in his store. These kinds of issues have been settled for years. LIkewise, he cannot say that all people in wheelchairs cannot enter his store, and the same for mentally challenged individuals. The question is whether or not asking her to leave is an act of discrimination based on her disability. If he asks other people to leave for the same actions, and those people are not mentally challenged, then he is not discriminating. If he singles her out for this particular treatment, or if he asks all mentally challenged people to leave (and doesn't ask any others to leave), then he IS discriminating based on her disability and it is illegal and a violation of more than one federal law. One federal law in particular, the Americans with Disabilities Act, which was passed in 1991, prohibits discrimination based on disability alone. This law has been in effect for 15 years; this guy must know about it. It is well-known, and has been well-publicized; it applies to public and private businesses and organizations. So, in answer to your question, depending on the circumstances and how he is treating her compared to other customers, he could be doing illegal discrimination. Can he be successfully sued? Yes. Can you be successfully sued if you do this for him? Yes. The young lady can easily hire a civil rights attorney, who will likely take such a case with a small or no money up front, as such a case can be done for the attorney's fees awarded at the end,
 
Last edited:

Some Random Guy

Senior Member
GaAtty,

I am in respectful disagreement with you here. The owner has had this customer in the store many times, and they have been served properly by store employees and several purchases have been made. Despite this, the owner wants to refuse further service because of the _behavior_ of the customer rather than their innate nature (i.e. ADA status).

Granted, the owner seems a little slow himself for turning down a paying customer who is not disruptive, but that doesn't mean he is legally discriminating. Being a member of a protected class is not a blank check that can be cashed at the first sign of rudeness. Of course, her disability means that she could probably sue and might even win, but it doesn't mean that its really discrimination - its just the sad state of the US legal system.

As for the OP, he's got a tough chouce because it looks like he is going to be fired for protesting rude, though not necessarily discrimintaory behavior.
 

magic55

Member
Not that I think this is morally right, there is absolutely no discrimination here. It is a private business, he has right bar anyone from the store he thinks may be interfering with business. The boss may be a jerk but you have no legal ground.
 

Find the Right Lawyer for Your Legal Issue!

Fast, Free, and Confidential
Top