My company is based out of Florida.
The person / company that I am writing about is out of California.
The person I am talking about signed a contract / Non disclosure agreement - Part of it stating if you are no longer doing work for our company, all equipment must be returned.
My company hired a programmer to work on our software / hardware. Since we need a new piece of hardware to work with our software, we shipped a computer with the hardware to this company for them to do the work. We are now unable to get in contact with either of the people we have talked to at this company.
Supposedly they had a family emergency and we were able to talk to them one after that and they said they were unable to work on our stuff as of right now and they would return the equipment. That was about 3 weeks ago. We have sent them a letter stating that we need the equipment back with a return label. As of today, no tracking information with the return.
Any advice? Thanks Jeff
The person / company that I am writing about is out of California.
The person I am talking about signed a contract / Non disclosure agreement - Part of it stating if you are no longer doing work for our company, all equipment must be returned.
My company hired a programmer to work on our software / hardware. Since we need a new piece of hardware to work with our software, we shipped a computer with the hardware to this company for them to do the work. We are now unable to get in contact with either of the people we have talked to at this company.
Supposedly they had a family emergency and we were able to talk to them one after that and they said they were unable to work on our stuff as of right now and they would return the equipment. That was about 3 weeks ago. We have sent them a letter stating that we need the equipment back with a return label. As of today, no tracking information with the return.
Any advice? Thanks Jeff