What is the name of your state?What is the name of your state? PA
Greetings. I have a mortgage with Countrywide. From my escrow account Countrywide has been paying two tax bills annually, an approx $2000/yr school tax bill plus an approx $500/yr city/county tax bill. In July of 2004 I received a notice from the local tax collector that my 2003 city/country tax bill which had been deducted from my escrow account in March 2003 was unpaid. I forwarded the notice to Countrywide who rather than investigating the issue apparently just paid the bill. They also promptly debited my escrow account $590, leaving me paying the same tax bill twice (once as scheduled in 3/03 and a second time with interest in 9/04).
I spoke with them and they initially credited my escrow account back however 60 days later they re-debited the escrow account and sent me a letter to the effect that their investigation revealed that the tax bill was due and owing (it probably was, however if so it was due from them rather than me as I was debited as scheduled). Since that time despite multiple mail/email/phone contacts they don't seem to want to budge from their position that no refund is due me although it's clear as day (to me, anyway) that they withdrew funds twice for the same tax liability. Any advice as to how to proceed welcomed. TIA!
Greetings. I have a mortgage with Countrywide. From my escrow account Countrywide has been paying two tax bills annually, an approx $2000/yr school tax bill plus an approx $500/yr city/county tax bill. In July of 2004 I received a notice from the local tax collector that my 2003 city/country tax bill which had been deducted from my escrow account in March 2003 was unpaid. I forwarded the notice to Countrywide who rather than investigating the issue apparently just paid the bill. They also promptly debited my escrow account $590, leaving me paying the same tax bill twice (once as scheduled in 3/03 and a second time with interest in 9/04).
I spoke with them and they initially credited my escrow account back however 60 days later they re-debited the escrow account and sent me a letter to the effect that their investigation revealed that the tax bill was due and owing (it probably was, however if so it was due from them rather than me as I was debited as scheduled). Since that time despite multiple mail/email/phone contacts they don't seem to want to budge from their position that no refund is due me although it's clear as day (to me, anyway) that they withdrew funds twice for the same tax liability. Any advice as to how to proceed welcomed. TIA!
