What is the name of your state (only U.S. law)? CA
I applied for a loan modification to the loan servicer. They replied that I needed to make 3 payments on time but did not commit to a modification. Then they said I should short sale. I am about to make the third payment on time. When I call them, they tell me that the loan is in a different department but I should keep paying. I cannot tell what is going on.
How can I get a straight answer on whether they will modify the loan?
I applied for a loan modification to the loan servicer. They replied that I needed to make 3 payments on time but did not commit to a modification. Then they said I should short sale. I am about to make the third payment on time. When I call them, they tell me that the loan is in a different department but I should keep paying. I cannot tell what is going on.
How can I get a straight answer on whether they will modify the loan?