• FreeAdvice has a new Terms of Service and Privacy Policy, effective May 25, 2018.
    By continuing to use this site, you are consenting to our Terms of Service and use of cookies.

Walmart thought I stole and grabbed me physically

Accident - Bankruptcy - Criminal Law / DUI - Business - Consumer - Employment - Family - Immigration - Real Estate - Tax - Traffic - Wills   Please click a topic or scroll down for more.

akhans_1

Junior Member
What is the name of your state? Virginia

Hi All:

Im not sure if I am in the right category but I will post this message hoping someone will help me out.


This is the story,

I work for a vendor organization. My duties are merchandising in several retail locations. On September 8th 2004 I went into one of
my retail locations which is a Walmart. I had been in this store twice before, once with my manager and once by myself. This was two weeks
before this incident.

I proceeded to enter into the store, and I signed into the vendor log-in book. After that I proceeded to the back stock room and picked up
the merchandise boxes that I was suppose to set out. I then proceeded to the front of the store, where the location to merchandise was. I
set up the merchandise and conduct my work. After I was done setting up the merchandise I was required to tape up the boxes and then send
them back via shipping. I did not have my tape on me at the time so then I went outside the store and retrieved my tape from my car. I went
back into the store and then taped up the boxes and moved them back to shipping.

After I was done with my duties I proceeded to the pharmacy section and purchased an item, I went to the check out and proceeded to leave
the store. I was then immediately confronted by two walmart security personnel. Both grabbed me by my arms and started to tell me to
come with them, when I asked what was the problem I was told that I had stolen the tape. I told them that this was a big misunderstanding and
they proceeded to tell me that they had me on tape. I repeatedly asked them are they sure they had me on tape and that they are certain they
saw me taking the tape, the confirmed. One guard walked behind me as another walked next me to holding my shopping bag. At the front door one
of the guards checked my bag and receipt. I was walked to the back of the store with one guard holding my arm and basically forcing me to the
back and the other following me. Both repeatedly told me not to make a scene and not to try anything stupid. I was dragged to the back like a
common criminal and humiliated.

After arriving to the back I was seated in a room. When asked for weapons I told them that I had a box cutter, to open the boxes. I had left that
at the front. They took my id. After this one of the security guards proceeded to drill me to confess.
He claimed that he already had me on tape and that they saw me taking the tape, he also stated the he had been watching me for a while
and that he had passed my workplace several time, he asked why I had not seen him I replied that I was conducting my work, not looking around.
But he persistently told me to confess and that they had me on tape taking the tape. Then the head security manager stepped in at which point
I was asked my story. I told him everything I did and even gave him the time I came in and the time I left to get my tape. I reiterated that if they
checked the video tapes that they would clearly find that I had not taken anything.

While I was taking to him, the security guard who had questioned me was looking at my id (passport) and other things inside, my check card
and a bank deposit slip. The head security asked him what he was looking at and he replies (jokingly) we can use financial strain as a motive
because I had just deposited a small sum of money in my checking account.

After this they reviewed the tapes and the head security manager stepped in and spoke to me. The tapes showed that I was innocent. He had told me
next time to get a small tag from the front of the store to show that I was bringing in something to the store, and that they carried the same tape
in their store. After this they released me. I got no apology from anybody, and I was not confronted by the other two security guards who made
the call and grab on me.


I was clearly innocent and don’t know where and how they thought that I had taken a $2.00 tape when I could have easily taken more valuable
merchandise that I was working with. There was no evidence on the tape and simply because I was carrying something they also had as an item
in the store I was marked as a thief.

I was grabbed and taken to the back of the store, I was threatened not to do anything stupid or they would take care of me. I was humiliated
and treated like a thief by the security guard claiming to have me on tape.

What can I do? I want to know all legal actions I can take.

Thanks Much

Abdul
 


JETX

Senior Member
akhans_1 said:
What can I do? I want to know all legal actions I can take.
Actually, not much. The store personnel have the right to protect the stores property and it appears from your post that, though you were innocent, more than likely, they were justified in their detaining you and asking.

If you indeed feel that they were abusive, you can certainly contact the local police department and file a charge of assault and/or battery against the individuals.

As for any civil claim, you can certainly talk with a local attorney, but I doubt that anything would come from it as it doesn't appear that they were excessive in their conduct.
 

ellencee

Senior Member
akhans_1
WalMart's complaint line, or email site, or customer satisfaction report available at the customer service desk has amazing results. WalMart has a heavy-handed attitude towards its employees who receive customer complaints regarding their performance. Everyone from the district manager down the chain of command to the security guards is held accountable. If you enjoy watching for a change in attitude, report the guards.

I sent in a customer satisfaction report by mail once and described the behavior of an employee in the photo section. The district manager called me. The store manager called me. The department manager called me. The photo department shift supervisor called me. I was requested to come back to WalMart at my convenience to receive an apology from the employee! All I wanted was for her to be fired! That didn't happen, though.
EC
 

Find the Right Lawyer for Your Legal Issue!

Fast, Free, and Confidential
Top