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jan3663

Junior Member
New York.

Christmas eve I recieved a letter from the IRS stating that I owe them $1500.00! Jackson Hewitts parparer put my net income where my gross income should have been. Now there is a $4000.00 difference. Jackson Hewitt representatives aditt the mistake and
will pay $109.00 for penilties but will not help me with anything else. What action can I take against Jackson Hewitt?
 


LdiJ

Senior Member
New York.

Christmas eve I recieved a letter from the IRS stating that I owe them $1500.00! Jackson Hewitts parparer put my net income where my gross income should have been. Now there is a $4000.00 difference. Jackson Hewitt representatives aditt the mistake and
will pay $109.00 for penilties but will not help me with anything else. What action can I take against Jackson Hewitt?

How did they put your net income where your gross income should have gone? Your W2 does not reflect your net income. Jackson Hewitt shouldn't have even known what your net income was.

In any case, Jackson Hewitt is properly paying for the penalty, but the tax is your responsibility. You had the use of the extra refund you received, and now you must pay it back.

However, if you raise enough of a stink with Jackson Hewitt, they might also return to you the fees you paid them for your tax return preparation. I know a little bit about how much they charge, and it was probably fairly substantial.
 

TinkerBelleLuvr

Senior Member
New York.

Christmas eve I recieved a letter from the IRS stating that I owe them $1500.00! Jackson Hewitts parparer put my net income where my gross income should have been. Now there is a $4000.00 difference. Jackson Hewitt representatives aditt the mistake and
will pay $109.00 for penilties but will not help me with anything else. What action can I take against Jackson Hewitt?
Did you pay for the gold guarantee? If not, then the best you can hope for is that they refund the tax preparation fee in addition to them paying for the penalties.
 

abezon

Senior Member
If a $4000 swing in income resulted in $1400 more tax, it must have been self-employment income, and you probably claimed EIC. Did JH put your net self employment income on Schedule C, then deduct your expenses again, or did they just report net SE income as gross income? If it was the first, you owe the taxes & will have to pay. The IRS will be happy to take it out of this year's refund. If it was the second scenario, JH should amend your Schedule C (for free) to report the correct gross income AND expenses, arriving at the same net income & no tax change.

An alternative is to see if there were any other expenses you didn't claim the first time around, which would reduce the $1400 bill. This also involves amending your return.
 

jan3663

Junior Member
abezon

No no no, there wasn't any self employment, I work at one place that's it. See I made $28,680 gross but she put in $24,680 which was my net income. No where on the forms did she put the gross income. She did this also to my State Taxes. These were straight forward income tax returns, nothing difficult except for the child tax credits. There's nothing else to claim, no deductions and no exemptions. I didn't even sign the returns, she did. I'm resigned to the fact I will have to pay the IRS the $1500. and the State $840. but when you pay money for a service to be done accurately, shouldn't it be done so. When they fail to do the service accurately they should be responsible just like any other service from a company. Of course there's the gold guarantee which comes with an extra fee, which gives them the licence to make mistakes when you don't purchase it. Don't believe me you should look here: www.consumeraffairs.com/finance/jackson_hewitt.html
 
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CourtClerk

Senior Member
The simple fact of the matter is that you would have had to end up paying that money ANYWAY, so what are you exactly mad about? You aren't out any more money than you would have been, in fact, you had use of $1500 that you shouldn't have.

Example: I go to the store and buy a television. I realize later that I was overcharged by $400. They refund the $400. In your world, I should get the item for free. In my world, I would have had to pay for the TV anyway.
 

jan3663

Junior Member
CourtClerk

Well buying a TV and the IRS are two very different things! In your world you should know that! And finding out in December about a problem that was done back in Janurary make me just a little angry, well I'm entitled to be. Plus you yourself just said that if they made a mistake on the price of the TV they would refund your money , that's what Jackson Hewitt should do since they made the mistake not me, I didn't even sign the tax form. I paid them good money to do a service that was to be done accurately and it wasn't. ENOUGH! I don't expect anything for free and I resent that you said that! Oh by the way, I didn't use the $1500. for anything, it's still in the bank! Of course I'll be paying the IRS back I'm not stupid enought to think other wise and the State too. But people should know that Jackson Hewitt will screw you with or without a gold guarantee!
 

LdiJ

Senior Member
Well buying a TV and the IRS are two very different things! In your world you should know that! And finding out in December about a problem that was done back in Janurary make me just a little angry, well I'm entitled to be. Plus you yourself just said that if they made a mistake on the price of the TV they would refund your money , that's what Jackson Hewitt should do since they made the mistake not me, I didn't even sign the tax form. I paid them good money to do a service that was to be done accurately and it wasn't. ENOUGH! I don't expect anything for free and I resent that you said that! Oh by the way, I didn't use the $1500. for anything, it's still in the bank! Of course I'll be paying the IRS back I'm not stupid enought to think other wise and the State too. But people should know that Jackson Hewitt will screw you with or without a gold guarantee!

Again, how in the world did they even know your net income? That does NOT appear on your W2.
 

TinkerBelleLuvr

Senior Member
From what I can see, the tax preparer made a TYPO on the income. She typed in $4000 less than she/he should have. It is possible for the taxable income to be less than social security/medicare amounts, but generally, the amount of difference can be found in box 12. I'm surprised their program didn't flag it.

See I made $28,680 gross but she put in $24,680 which was my net income.

I'm sure that his/her return was filed electronically. With that said, NO, you don't actually sign the tax return; you sign paperwork that states that you are not lying on your taxes and remitting the return electronically. I can't remember at this moment the form number.

Now, when I prepare taxes, I always ask that the person for whom I am doing their taxes verify their numbers. I can see MANY returns and W-2's in one day. That gives ownership to the client. YOU have the responsibility of looking at your tax papers after they are completed to verify that information, because we are all humans. I have a very good track record because I pay attention to the details.

The reason I asked about the gold guarantee is based on what the tax preparer is responsible for. Any tax office SHOULD be responsible for any penalties because of a mistake. As for the interest and the tax itself, YOU have had the use of the money, not the IRS. If you purchase for $xx dollars the gold guarantee, they would actually pay the interest and taxes up to a certain amount of money. I did do a stint with JH and didn't believe in selling those things. My customers felt confident in my abilities since I reviewed the returns thoroughly with them. NONE came back.
 

jan3663

Junior Member
A gain, how in the world did they even know your net income? That does NOT appear on your W2.

Have you ever looked at your W2? Deduct Social Sercurity, Medicare and State tax it will give you your net. Besides I keep all my pay stubs. As it turns out the Net income she entered in for gross income isn't right either. Where she came up with that amount is beyond me. So it was clearly their error, but I concide I'm not angry about it anymore, I just feel decieved but that's my problem not theirs. Thanks for the advice, I've appreciated it.
 
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TinkerBelleLuvr

Senior Member
Have you ever looked at your W2? Deduct Social Sercurity, Medicare and State tax it will give you your net. Besides I keep all my pay stubs. As it turns out the Net income she entered in for gross income isn't right either. Where she came up with that amount is beyond me. So it was clearly their error, but I concide I'm not angry about it anymore, I just feel decieved but that's my problem not theirs. Thanks for the advice, I've appreciated it.
She/He didn't put in the net - they TYPO'd the W-2 information. Ultimately, the tax payer is responsible for their tax return. If you don't understand it, YOU are responsible for asking questions of your preparer so that you do understand it.
 

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