What is the name of your state?What is the name of your state?What is the name of your state?
Me: Louisiana
Them: Texas
I recently paid off a mortgage balance by wire transferring funds from my bank account to the mortgage company's bank account. They specifically instructed me how to correctly wire the funds and pointed out if the tranfer was made after 2:00 pm, then another day of interest would be tacked on.
I went to my bank at 10:30 am on Good Friday (last week) and explained to my bank about the 2:00 deadline. My bank telephoned the Texas bank, made sure the funds were being sent to the right branch, etc. and the funds transferred by 11:00 am. The Texas bank confirmed the funds had been received.
I point out here, the Texas bank was open for business even though it was Good Friday. However, mortgage company wasn't open that day, so they processed my loan pay-off on the following Monday, charging me 3 extra days of interest (at 10.5%!).
Am I wrong in thinking the payoff should be processed based on when they took possession of my money into their account and not at the covenience of the mortgage company's regular operating hours? This has made me very angry and the mortgage company could care less.
They will not credit me the additional 3 days of interest. Do I have a leg to stand on over this matter? If so, what should I do?
Me: Louisiana
Them: Texas
I recently paid off a mortgage balance by wire transferring funds from my bank account to the mortgage company's bank account. They specifically instructed me how to correctly wire the funds and pointed out if the tranfer was made after 2:00 pm, then another day of interest would be tacked on.
I went to my bank at 10:30 am on Good Friday (last week) and explained to my bank about the 2:00 deadline. My bank telephoned the Texas bank, made sure the funds were being sent to the right branch, etc. and the funds transferred by 11:00 am. The Texas bank confirmed the funds had been received.
I point out here, the Texas bank was open for business even though it was Good Friday. However, mortgage company wasn't open that day, so they processed my loan pay-off on the following Monday, charging me 3 extra days of interest (at 10.5%!).
Am I wrong in thinking the payoff should be processed based on when they took possession of my money into their account and not at the covenience of the mortgage company's regular operating hours? This has made me very angry and the mortgage company could care less.
