What is the name of your state? Pennsylvania
My boyfriend and I are renting an apartment in the apartment complex. Last saturday, at 7 am we were awaken by the extremely loud noise coming from the roof. We occupy the third floor, so it seemed like the roof is going to fall on our head. The wall around the light bulb right outside the apartment door got cracked. Coulpe of times the noise was so loud, I screamed. My boyfriend was very sick and needed a lot of rest. I went outside and tried to talk to the workers on the roof but no one heard me. While I was on the parking lot, a metal pipe fell off the roof, nearly missing me (Thank God I walked away just seconds before).
I tried calling the office but no one was there. I left a message asking them to call me back. I also called maintenance emergency but they said I have to call the office and there is nothing they could do. I called the police and they said they do not have the officer to send out and as soon as they will get someone they'll sen dthem. Then I called the township police, where a very nice lady explained that this is not a police matter. The apartment hired the contractors to work on the roof and legal working hours are 7am - 7 pm, Monday through Saturday.
The nightmare continued, and it was already about 8:30 am. Finally we had to leave and go to the nearest dinner. It was way to early to bother any of our friends or family.
Later that day someone called me from the office saying that roofers were just trying to beat the heat and that's why they started working so early. When I tried to reason with her, explaining that it was 7am on Saturday(!!!) she became rude and said that she will not argue with me and that I will get a call abck from Management on Monday.
My question is whether there is anything I can do to prevent being mistreated and disregarded by the apartment management? Who is right in this particular situation? I believe that we pay rent and comply with apartment rules, and so we are entitled to have peace and quiet at such an early hour during weekends.What is the name of your state?
My boyfriend and I are renting an apartment in the apartment complex. Last saturday, at 7 am we were awaken by the extremely loud noise coming from the roof. We occupy the third floor, so it seemed like the roof is going to fall on our head. The wall around the light bulb right outside the apartment door got cracked. Coulpe of times the noise was so loud, I screamed. My boyfriend was very sick and needed a lot of rest. I went outside and tried to talk to the workers on the roof but no one heard me. While I was on the parking lot, a metal pipe fell off the roof, nearly missing me (Thank God I walked away just seconds before).
I tried calling the office but no one was there. I left a message asking them to call me back. I also called maintenance emergency but they said I have to call the office and there is nothing they could do. I called the police and they said they do not have the officer to send out and as soon as they will get someone they'll sen dthem. Then I called the township police, where a very nice lady explained that this is not a police matter. The apartment hired the contractors to work on the roof and legal working hours are 7am - 7 pm, Monday through Saturday.
The nightmare continued, and it was already about 8:30 am. Finally we had to leave and go to the nearest dinner. It was way to early to bother any of our friends or family.
Later that day someone called me from the office saying that roofers were just trying to beat the heat and that's why they started working so early. When I tried to reason with her, explaining that it was 7am on Saturday(!!!) she became rude and said that she will not argue with me and that I will get a call abck from Management on Monday.
My question is whether there is anything I can do to prevent being mistreated and disregarded by the apartment management? Who is right in this particular situation? I believe that we pay rent and comply with apartment rules, and so we are entitled to have peace and quiet at such an early hour during weekends.What is the name of your state?