What is the name of your state (only U.S. law)? CA
My mom from Russia recently shipped a few boxes full of household items to the US. My father-in-law went to pick them up and has encountered countless issues with the customs agent. They opened the boxes without any witnesses and our permission. Now they are saying something is in the package that doesn’t match the bill of lading, but all was reviewed prior by Russian and Korean (boxes went through Seoul) customs and they approved everything.
US custom agent will not hand over any of the items, event those that match the bill of lading and are charging storage fees for each day we don’t remove them from the facility near the airport. Now, they are asking to make a list of what each item is made of (plus pay a certain percent for EACH item) and that boxes can be picked up only by a broker (who we need to pay now).
Does it worth suing US customs for creating a mess out of the simple procedure? Any recommendations on what we can do?
Thanks,
AH
My mom from Russia recently shipped a few boxes full of household items to the US. My father-in-law went to pick them up and has encountered countless issues with the customs agent. They opened the boxes without any witnesses and our permission. Now they are saying something is in the package that doesn’t match the bill of lading, but all was reviewed prior by Russian and Korean (boxes went through Seoul) customs and they approved everything.
US custom agent will not hand over any of the items, event those that match the bill of lading and are charging storage fees for each day we don’t remove them from the facility near the airport. Now, they are asking to make a list of what each item is made of (plus pay a certain percent for EACH item) and that boxes can be picked up only by a broker (who we need to pay now).
Does it worth suing US customs for creating a mess out of the simple procedure? Any recommendations on what we can do?
Thanks,
AH