Company won't stop sending faxes, phone calls, emails

[Mateo1041]

What is the name of your state? Wisconsin

I'm the technology coordinator for a Milwaukee organization and a magazine/journal company won't stop sending us emails, faxes, and phone calls. We've emailed, filled out forms on their website, called, and returned their faxes requesting that we be 100% removed from their system, but they won't listen.

What can I do? Can I go to government authorities, and if so, which ones? If anything, I can exercise my first amendment rights and warn people via a website (I'm a website developer).

 

[AlanShore]

Call them, ask to speak to a manager. Tell them if they do not cease calling you, you will take both criminal and civil legal action. If they do not call your company lawyer and ask him to take care of it. (the lawyer overall may be best at handling the demand to cease calling.)

 

[Mateo1041]

They would not give me a manager the last time I called. And I'm rather tired of just going around in circles with them.

Problem is, we're a smaller non-profit and it doesn't make sense for us to get a lawyer and spend a boatload of money to fix a problem that's their fault to begin with.

I guess maybe we just need to put up with it and let them waste our fax paper.

 

[cbg]

I had a similar problem once and I solved it by sending them, certified mail, a no-holds-barred letter warning them that unless I was removed from ALL contact lists IMMEDIATELY, I would report them to the Federal Trade Commission.

It worked. I never heard another word from them again.

But, be prepared to actually make the report to the FTC.