Absolutely wrong, no. Some of the many many many decisions they make in a day or a week or a month got overturned, possibly. That rarely means they were totally wrong, just that it didn't get seen the same way by someone else on down the line. That's why the appeals situation is in place. Possibly they made the wrong decision because they didn't have all the relevant information at the time the decision was made.
And that happens more than you'd imagine because some people just plain old fail to cooperate with the claims takers. I have had people who refused to say anything to me except "You'll have to take that up with my attorney!!!!! That does not mean the claims taker was wrong if they are later overturned. It certainly does not mean that this provision of no information and failure to cooperate with the early stages of the claims process is going to be a good idea.
If all you have is a certain kind of a hammer everything looks like your own particular kind of a nail. That's all you can say about some advice.
No, when filing a claim you do not repeat every negative thing that happened to you on the job before you quit or were terminated. You do not go into too much detail. You do not admit to wrongdoing that you are falsely accused of or confess anything. That does not mean you do not cooperate with the claims taking process and answer the questions truthfully from the beginning. Telling the truth and responding briefly and reasonably are not the same thing as telling too much, giving negatives that you don't need to bring up or confessing to something you did not do.
There is a complete disregard from some points of view that there is ever a time when the claimant is at fault, the employer truly did have a valid work related reason to terminate their employee, the person quit the job because they were a spoiled over-demanding *******, and they should not be allowed to draw benefits in a balanced system. The law most certainly does allow for the employer to run their operation with their best interests of the business in mind, NOT the well being and happiness of the employees. After all, if they don't stay in business, nobody has a job. When you are in the system, that is drilled into your head.
Claimants don't have lobbyists. Employers who are being charged taxes for the unemployment program most definitely do. They constantly remind their state's legislators that they are to be given lots of consideration in the unemployment appeals process in every state. It is much of a struggle keep the system balanced, but not because the workers hate regular people and will screw them if they can or they are all a bunch of inefficient bozos who don't know how to do their jobs correctly. It isn't correct to tell people they won't be approved if they don't cite laws to prove the system wrong and WIN their benefits after a terrible fight with the government agency beginning with "no information" in the initial claim process.
Thanks to the interaction of federal and state unemployment laws and the department's historic commitment to balance, it works fairly well.
Within the system you sometimes hold your nose and deny people who have really truly gotten a bad deal from a terrible employer. But at the same time, you sometimes approve people you cannot stand who do not deserve it on a karmic level, simply because the law is on their side. Almost always they think their valiant and brilliant work was the only thing that caused them to win in the horrible old inefficient evil government system. That's their point of view. It's when they start leading others to their truth that it gets scary.