Michigan
My apartment complex has known that I need a ground floor unit due to disabilities. They have neglected to provide me with notice of any that come available. I made them aware of a unit that was coming available and made it clear I wanted it. The office had 5 days notice from me, yet they still ignored my request and rented to someone else that had just walked in off the street the day the keys had been turned in. Up to that point the office didn't even know if the lady in the apartment below me was moving out, all they had was my observation that she was, and my request to rent it. I sent the office an email 6 days before the keys were turned in and called the next day (5 days before the keys were turned in). The office employee on the phone said she had no knowledge of my neighbor moving out, but said if she was, then I could have the apartment. I confirmed to her that I wanted to keep my current apartment, as well as rent the one below so I could live separately from my caregiver/wife. This option worked best for us; to have space, and allow my caregiver, whom I rely on for everything, to be close. On Monday, 3 days before the keys were turned in, the property manager replied to my email and said "If she is (moving) i am unaware of it. I guess we will see what happens and we will talk about it." After waiting 4 days I again emailed her and asked what was going on with the apartment and she replied back that the keys had been dropped off the day before and she rented it out to someone that just walked in. She claims she didn't know if I really wanted it. Then she went on to blame me that I didn't call her to let her know I really wanted it. The email saying I wanted it and the phone call 5 days prior saying I wanted it weren't enough. She knew I wanted it, she knows about my disability and my hard time with stairs. She said she thought I was just switching apartments and didn't want to pay the transfer fee, but her fellow employee knew that wasn't the case.
I feel I have been discriminated against purely for the fact that I am a disabled military veteran. I feel the apartment management has cared more about boosting their numbers and income. Given the fact that I would be given a 25% discount due to my veteran status. There is no reason I should have been overlooked when it came to renting out this apartment.
To add to this I sent an email to the company that owns my rental complex and got a phone call back from one of the managers there. He left me a voice mail informing me that me getting that apartment is out of the question because the lease has been signed and the people have been moved in. No one has moved in yet, I live right above the unit in question, I was awoken by the maintenance crew working in the apartment so he blatantly lied to me.
They are not willing to work with me and my disabilities.What is the name of your state (only U.S. law)?
My apartment complex has known that I need a ground floor unit due to disabilities. They have neglected to provide me with notice of any that come available. I made them aware of a unit that was coming available and made it clear I wanted it. The office had 5 days notice from me, yet they still ignored my request and rented to someone else that had just walked in off the street the day the keys had been turned in. Up to that point the office didn't even know if the lady in the apartment below me was moving out, all they had was my observation that she was, and my request to rent it. I sent the office an email 6 days before the keys were turned in and called the next day (5 days before the keys were turned in). The office employee on the phone said she had no knowledge of my neighbor moving out, but said if she was, then I could have the apartment. I confirmed to her that I wanted to keep my current apartment, as well as rent the one below so I could live separately from my caregiver/wife. This option worked best for us; to have space, and allow my caregiver, whom I rely on for everything, to be close. On Monday, 3 days before the keys were turned in, the property manager replied to my email and said "If she is (moving) i am unaware of it. I guess we will see what happens and we will talk about it." After waiting 4 days I again emailed her and asked what was going on with the apartment and she replied back that the keys had been dropped off the day before and she rented it out to someone that just walked in. She claims she didn't know if I really wanted it. Then she went on to blame me that I didn't call her to let her know I really wanted it. The email saying I wanted it and the phone call 5 days prior saying I wanted it weren't enough. She knew I wanted it, she knows about my disability and my hard time with stairs. She said she thought I was just switching apartments and didn't want to pay the transfer fee, but her fellow employee knew that wasn't the case.
I feel I have been discriminated against purely for the fact that I am a disabled military veteran. I feel the apartment management has cared more about boosting their numbers and income. Given the fact that I would be given a 25% discount due to my veteran status. There is no reason I should have been overlooked when it came to renting out this apartment.
To add to this I sent an email to the company that owns my rental complex and got a phone call back from one of the managers there. He left me a voice mail informing me that me getting that apartment is out of the question because the lease has been signed and the people have been moved in. No one has moved in yet, I live right above the unit in question, I was awoken by the maintenance crew working in the apartment so he blatantly lied to me.
They are not willing to work with me and my disabilities.What is the name of your state (only U.S. law)?
