Insurance claim on my vehicle

[BensonBingham]

Insurance companies sometimes request additional information to verify claims, but they must also respect privacy boundaries. If your sister wasn’t involved or a witness, you have a reasonable concern about sharing her information. However, refusing may delay or complicate your claim. You could ask the adjuster why this information is necessary and whether there’s an alternative way to verify your claim.

 

[not2cleverRed]

Insurance companies sometimes request additional information to verify claims, but they must also respect privacy boundaries. If your sister wasn’t involved or a witness, you have a reasonable concern about sharing her information. However, refusing may delay or complicate your claim. You could ask the adjuster why this information is necessary and whether there’s an alternative way to verify your claim.

And you would be incorrect. Because OP doesn't know when the car was damaged, it could have been damaged while parked at the sister's. Therefore, it is reasonable that they have the sister's contact information to get her version.

 

[zddoodah]

Insurance companies sometimes request additional information to verify claims

Sometimes?

but they must also respect privacy boundaries.

A rather meaningless statement without knowing what those boundaries are.

If your sister wasn’t involved or a witness, you have a reasonable concern about sharing her information.

I disagree. We don't know what information was requested. I asked the OP, but the OP hasn't returned to this thread. Without knowing what information was requested, it's impossible to assess intelligently the reasonableness of the OP's concern.