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Landlord wants in person discussion of apartment issues

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Ce2015

Member
What is the name of your state (only U.S. law)? NY

What is the name of your state (only U.S. law)? NY

My friend had a room become available in her apartment before the summer and I took the room.
It is a rent stabilized in an outer borough.
My roommates (three of us) signed a new lease into next year. My roommates were living there before.
My landlord met me when I was moving my things in and told me she was glad to have a friend of the girls move in because they did not cause her trouble or complaints and she could see that I was wonderful and pretty like them…
My roommates and my Landlord are all from different countries.
At the beginning of the month, I wrote her a letter asking for improvements to the condition of the apartment.

I just received a call from my Landlord a few minutes ago yelling at me and telling me that I will have to visit her in person, that she got my letter and that she DOES NOT communicate by letter or phone and that my roommates and I will have to discuss with her these issues summarized below:.

Previous issue / A few weeks into the apartment, I was having a lot of difficulty with the front door lock. It made me nervous to stand at the door for more than five to ten minutes to jiggle with the lock. Sometimes, I had to call another roommate to let me in. I asked my friend to see if the Landlord would change the locks (and even offered to pay and replace it myself), but instead the Landlord had a new key made. My friend told me I would get used to the door over time and that it took a little trick to get in. Eventually, we noticed the door handle became loose and separated from the door ….possibly from my roommate's out-of-town guests having the same struggle with the door. At this point, I insisted we have the lock/handle replaced with the Landlord's permission. Finally, it was replaced by her son. A simple lock, but one that works nonetheless.

Upon moving in, I discussed the condition of the carpet and having fresh paint on the walls with my roommates. They agreed the carpet is in bad condition, but agreed it was doubtful that anything would be done because the landlord had just renovated the bathroom a few years ago when it was in bad condition. My roommate (who is there during the day) insisted she be the one to bring it up to the landlord since she delivers the money. When i heard back, she told me we just needed to buy a stronger vacuum and have it cleaned. She said I could paint the walls as long as I repaint them before I leave.
I bought fresh white paint for my room. I have not painted yet because I have been apartment sitting at my friend's.

The issue came up when I asked about the bathroom. We clean the bathroom frequently, but still there is a problem with mold. It goes away when we clean, but I can see that there is a crack between the tub and the wall, and that is why the problem is reoccurring.
When I asked my roommate if she could speak with maintenance/Landlord about this simple caulk job, she said she hated to bring anything up because she is afraid it will be too many things we have asked for (the bathroom a few years ago and then the lock). I told her that this is going to cause more damage to the bathroom and it is unhealthy. My roommate said she would discuss it with the landlord….
After speaking with her again, she said the landlord is so nice and she doesn't want to cause her problems because she likes her and she doesn't want her to become angry and raise the rent. My roommate likes being thought of as "wonderful and pretty" and doesn't want to upset that image.

I know it sounds like I am a complainer, but I am not. I am solution-oriented. When these issues came up I addressed them with a new shower curtain, special cleaning solution, paint for my bedroom, research on locks, alternative flooring for temporary tenants. etc..
But I want to be healthy and I want to live clean.

I read a legal law online that said NYC Administrative Code Article 3: (Symbol) 27-2013….A landlord is required to repaint or recover the walls and ceilings of an apartment every three years. The law applies to all buildings with three or more units, whether rent stabilized, rent controlled, or market rate.

Is this true?

Our walls are old dingy paint and probably dates to the linoleum tile in the kitchen from the 70s. The carpet is decades old…

If this law stands correct, I know it only applies to the paint.
I wrote the below letter to my landlord and signed my name with my cell number with the date on Sept-3. I left my roommates out of the letter.
The landlord did not call my number. Instead, she called one of my roommates and told her that if we weren't happy with the apartment, we could move out. This upset my roommate tremendously. I told her, that (to have us move out because of airing a complaint) would be illegal in the U.S.
She said she thinks the landlord will agree to change the carpet now, but not the paint. She said the landlord said we are causing the mold by not having proper ventilation and we need to leave the window in the bathroom open (which we already do).

Then today - just a 15 minutes ago, the Landlord called me and said how dare I send her a letter of complaints. That we can all discuss this with her. She continued on with threats and yelling on and on… Then she said we would only be able to discuss in person. She then told me she could show me when the walls were painted four years ago (very doubtful).

I am staying at my friend's apartment and am not at home. What should I be prepared with to help this situation?

At the beginning of this month I wrote my landlord this letter:

Dear Landlord,


I am a tenant in Apt #. I have been very happy with the quiet environment and location. However, recently, I have become upset with the conditions of the apartment.

1. The carpet is loose and wrinkled; it is prone to cause tripping because of the uneven footing. When walking, the carpet moves and shifts under our feet. The current condition of the carpet is also unhealthy and unhygienic. I have severe allergic reactions to dust, mold, and a host of environmental allergies that live in the current carpet.

2. The bathroom has mold. It appears the tub needs to be re-caulked. The tub has not been sealed properly and the mold is growing in the cracks of the old caulk.

3. Lastly, our apt unit has not been freshly painted in several years. The walls appear dirty and are unhygienic.

My roommates and I work to maintain a clean and safe home.
It is my understanding that the carpet and paint has not been replaced in several years. Please make these changes that will help us to live safely and comfortably.


Regards,
 
Last edited:


Proserpina

Senior Member
What is the name of your state (only U.S. law)? NY

What is the name of your state (only U.S. law)? NY

My friend had a room become available in her apartment before the summer and I took the room.
It is a rent stabilized in an outer borough.
My roommates (three of us) signed a new lease into next year. My roommates were living there before.
My landlord met me when I was moving my things in and told me she was glad to have a friend of the girls move in because they did not cause her trouble or complaints and she could see that I was wonderful and pretty like them…
My roommates and my Landlord are all from different countries.
At the beginning of the month, I wrote her a letter asking for improvements to the condition of the apartment.

I just received a call from my Landlord a few minutes ago yelling at me and telling me that I will have to visit her in person, that she got my letter and that she DOES NOT communicate by letter or phone and that my roommates and I will have to discuss with her these issues summarized below:.

Previous issue / A few weeks into the apartment, I was having a lot of difficulty with the front door lock. It made me nervous to stand at the door for more than five to ten minutes to jiggle with the lock. Sometimes, I had to call another roommate to let me in. I asked my friend to see if the Landlord would change the locks (and even offered to pay and replace it myself), but instead the Landlord had a new key made. My friend told me I would get used to the door over time and that it took a little trick to get in. Eventually, we noticed the door handle became loose and separated from the door ….possibly from my roommate's out-of-town guests having the same struggle with the door. At this point, I insisted we have the lock/handle replaced with the Landlord's permission. Finally, it was replaced by her son. A simple lock, but one that works nonetheless.

Upon moving in, I discussed the condition of the carpet and having fresh paint on the walls with my roommates. They agreed the carpet is in bad condition, but agreed it was doubtful that anything would be done because the landlord had just renovated the bathroom a few years ago when it was in bad condition. My roommate (who is there during the day) insisted she be the one to bring it up to the landlord since she delivers the money. When i heard back, she told me we just needed to buy a stronger vacuum and have it cleaned. She said I could paint the walls as long as I repaint them before I leave.
I bought fresh white paint for my room. I have not painted yet because I have been apartment sitting at my friend's.

The issue came up when I asked about the bathroom. We clean the bathroom frequently, but still there is a problem with mold. It goes away when we clean, but I can see that there is a crack between the tub and the wall, and that is why the problem is reoccurring.
When I asked my roommate if she could speak with maintenance/Landlord about this simple caulk job, she said she hated to bring anything up because she is afraid it will be too many things we have asked for (the bathroom a few years ago and then the lock). I told her that this is going to cause more damage to the bathroom and it is unhealthy. My roommate said she would discuss it with the landlord….
After speaking with her again, she said the landlord is so nice and she doesn't want to cause her problems because she likes her and she doesn't want her to become angry and raise the rent. My roommate likes being thought of as "wonderful and pretty" and doesn't want to upset that image.

I know it sounds like I am a complainer, but I am not. I am solution-oriented. When these issues came up I addressed them with a new shower curtain, special cleaning solution, paint for my bedroom, research on locks, alternative flooring for temporary tenants. etc..
But I want to be healthy and I want to live clean.

I read a legal law online that said NYC Administrative Code Article 3: (Symbol) 27-2013….A landlord is required to repaint or recover the walls and ceilings of an apartment every three years. The law applies to all buildings with three or more units, whether rent stabilized, rent controlled, or market rate.

Is this true?

Our walls are old dingy paint and probably dates to the linoleum tile in the kitchen from the 70s. The carpet is decades old…

If this law stands correct, I know it only applies to the paint.
I wrote the below letter to my landlord and signed my name with my cell number with the date on Sept-3. I left my roommates out of the letter.
The landlord did not call my number. Instead, she called one of my roommates and told her that if we weren't happy with the apartment, we could move out. This upset my roommate tremendously. I told her, that (to have us move out because of airing a complaint) would be illegal in the U.S.
She said she thinks the landlord will agree to change the carpet now, but not the paint. She said the landlord said we are causing the mold by not having proper ventilation and we need to leave the window in the bathroom open (which we already do).

Then today - just a 15 minutes ago, the Landlord called me and said how dare I send her a letter of complaints. That we can all discuss this with her. She continued on with threats and yelling on and on… Then she said we would only be able to discuss in person. She then told me she could show me when the walls were painted four years ago (very doubtful).

I am staying at my friend's apartment and am not at home. What should I be prepared with to help this situation?

At the beginning of this month I wrote my landlord this letter:

Dear Landlord,


I am a tenant in Apt #. I have been very happy with the quiet environment and location. However, recently, I have become upset with the conditions of the apartment.

1. The carpet is loose and wrinkled; it is prone to cause tripping because of the uneven footing. When walking, the carpet moves and shifts under our feet. The current condition of the carpet is also unhealthy and unhygienic. I have severe allergic reactions to dust, mold, and a host of environmental allergies that live in the current carpet.

2. The bathroom has mold. It appears the tub needs to be re-caulked. The tub has not been sealed properly and the mold is growing in the cracks of the old caulk.

3. Lastly, our apt unit has not been freshly painted in several years. The walls appear dirty and are unhygienic.

My roommates and I work to maintain a clean and safe home.
It is my understanding that the carpet and paint has not been replaced in several years. Please make these changes that will help us to live safely and comfortably.


Regards,

How many units are in the building?
 

FarmerJ

Senior Member
if your LL doesn't like getting written complaints TOO BAD boo hoo for her. The carpet is a trip hazard so if the LL wont fix it after your next letter sent via certified mail & keeping a copy for your own records then call your city inspections desk and tell them about the carpet being in such poor shape that it is a trip hazard.
 

Proserpina

Senior Member
One small thing.

Instead, she called one of my roommates and told her that if we weren't happy with the apartment, we could move out. This upset my roommate tremendously. I told her, that (to have us move out because of airing a complaint) would be illegal in the U.S.

The landlord told the roommate she could leave if she wasn't happy. There is absolutely nothing illegal about that. Did you misunderstand?
 

Ce2015

Member
if your LL doesn't like getting written complaints TOO BAD boo hoo for her. The carpet is a trip hazard so if the LL wont fix it after your next letter sent via certified mail & keeping a copy for your own records then call your city inspections desk and tell them about the carpet being in such poor shape that it is a trip hazard.


Thank you! This is amazingly helpful! A certified letter would be best.
 

Ce2015

Member
One small thing.

The landlord told the roommate she could leave if she wasn't happy. There is absolutely nothing illegal about that. Did you misunderstand?

I understand. My roommate took it to mean that we were being asked to leave since there was a complaint. I was clarifying that she can't evict us because of my letter addressing these concerns.

My roommates are very nervous to upset the landlord. In my opinion, she selected young college students from other countries who feel vulnerable to air any dissatisfaction.
 

Ce2015

Member
if your LL doesn't like getting written complaints TOO BAD boo hoo for her. The carpet is a trip hazard so if the LL wont fix it after your next letter sent via certified mail & keeping a copy for your own records then call your city inspections desk and tell them about the carpet being in such poor shape that it is a trip hazard.

Thanks for the advice to contact City Inspections!
 

Ce2015

Member
What should I say when she approaches me in the hallway and speaks to me in person? Based on her anger today (from my letter four day ago), I don't want to provoke her further (After all, I live in the unit. She and her son have a key. She controls the heat in the winter, etc...) . …So should I agree to a discussion and then just send a certified letter stating the same issues?

The landlord told me on the phone she spent already $3000 on the bathroom previously. My friend told me the girls on the lease before her approached the landlord to have those changes made after seeing another unit in construction.

The LL also said on the phone, "You saw the apartment before you moved in, so you knew already what condition it is in."

My roommates are concerned with her raising the rent and not returning a deposit. (The rent was increased when we signed a new lease). I read it can legally be increased by 1% each year.
The deposit situation has been that the person exiting the apartment receives the deposit money from the person moving in. My deposit (written to my friend on the lease before I was signed on to new lease) gave my deposit to the girl exiting the apartment. She said this is the way the deposit has always been done with the LL.
 

FarmerJ

Senior Member
If your landlord mentions this again >The landlord told me on the phone she spent already $3000 on the bathroom previously. < I hope you understand that having to spend money on rental units that are not brand new is normal and that your LL was able to write this repair off on her taxes as a business expense so if she mentions it again smile, nod and if you must comment then keep it to `things happen` You wrote > She and her son have a key< and if they abuse access did you know you live in a very very tenant friendly state where landlord misconduct can be bigger trouble for the LL ? You wrote >She controls the heat in the winter, etc< and your state has winter time heating rules and if your landlord shut off your heat or was found by city inspections to not be following it they will be happy to address your landlord. You wrote > The LL also said on the phone, "You saw the apartment before you moved in, so you knew already what condition it is in."< again boo hoo for the Landlord, that does not excuse the landlord from making repairs that could impact safety like a trip hazard and if the LL wont fix it your city inspections desk can look at it and if they decide the LL has to fix it the LLs choices are to comply or risk being fined, ticketed to appear in court or finding them selfs with a condemned property because a city inspector can really order that no one live somewhere until what ever they told the LL to fix is fixed. NOW keep in mind your landlord is a landlord to make money , not all landlords make a huge amount of money and some especially those with OLD properties can find some repairs to be spendy but they do get to write them off on income taxes so this is a business and rents collected are supposed to help pay for repairs , never ending repairs , one thing after another. Don't feel sorry for her, in fact ill bet if she has to evict someone for nonpayment she does not feel sorry for them !
 

Ce2015

Member
Update: When my friend returned from her trip last month, she told me that she spoke to the landlord who told her the letter I wrote, "nearly caused her to have a heart attack". She said the landlord agreed to change the flooring but not the paint. She said the LL said the carpet would be replaced in October.
I asked when and she said the first or second week.

Yesterday, my friend tells me that she asked the LL when the changes would be made and the LL called her cellphone while at work and started yelling at her that the stress of thinking about these floors is causing her to feel that she is "going to have a heart attack". - We have not stressed her at all. My friend has always liked the LL and was simply following up with her. The LL told my friend that she will only replace the living room carpets and not the bedrooms because it is too expensive. She will replace the carpet with linoleum like what is in the kitchen. My friend told me the LL sounded very angry and said that hearing from us about the floors has made her feel that she is "ready for you all to move out". My roommate felt threatened that if we make complaints we will be evicted. I told her this can't happen based on our complaints.
The LL also made a similar statement to my other roommate and this makes them feel nervous that we will have to move if we pursue this further.

I don't like way the LL is handling this, but if we push the issue, then it is likely the LL will not renew the lease in April. My roommate's plan to stay. So, is the only option to leave things unchanged for as long as the LL delays?
Is there a way to at least have a confirmed date for the floor changes? I was planning to help rearrange furniture, but I need to book a trip to visit family and I would like to secure my belongings during the time the unfamiliar people are entering the apartment.
 

Ce2015

Member
Also, some additional information: The LL also mentioned to my roommates that she has done a favor by letting three people stay in the apartment and we are taking advantage of her kindness since only two people should be on the lease. They took this to mean she could force us to move out.
(When my friend moved in, there were two girls sharing the apartment. I moved in when one of them moved out).
I don't understand how this is possible since it is a three bedroom apartment (three bedrooms with actual, original walls). Additionally, there is a small living room and a bathroom. When I moved in, I signed the renewal lease in April with my two roommates.

…Also, when my friend moved in with the other two girls, the LL told them she would increase the rent from $1500 to $1700 based on the water bill that she would have to pay for the additional person. Then, when I signed onto the lease, she increased rent to $1800.
This is rent stabilized so should only increase by a 1%. Is she able to increase rent based on water cost too?
 

FarmerJ

Senior Member
I don't know the rules for stabilized rents in your city but I do know there is no way one extra body is going to use 200.00 worth of water and sewer in a month, I will tell you that it appears that this Landlord is a manipulator and a drama mamma , if its a 3 bedroom unit there and she allowed 3 people to be in the unit then she isn't doing anyone a favor , if this landlord does not keep her word call inspections anyway. if this landlord wont renew a lease later on over it Id guess that you may be better off elsewhere . the walls unless the paint is peeling or walls are cracking badly enough to cave in or in very old old buildings where lead based paints may have been used causing a possible lead hazard then paint - lack of paint is a cosmetic issue most landlords don't have a problem with repainting since it is the cheapest thing they can do to help make a rental unit look more presentable when showing a empty unit.
 

Ce2015

Member
Yes, I agree, but of course, if I turn her in, then my roommates won't be able to renew and this is the home they have made for themselves these last few years. I will bring up the points about the water and research the average cost. Thanks so much!
 

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