Taxing Matters
Overtaxed Member
The problem is that, when you make an appointment on the phone, there is no written contract. For example, let's say I'm assigned to a new doctor at enrollment in my insurance. I don't pick that doctor and I've never been seen by the doctor. I call and make an appointment and am never informed of and never agreed to a missed appointment charge. Should I still be on the hook for that charge?
In that exact circumstance, no. But the details always matter, and change the details and the outcome may be different.