Transunion wont put information on report!!!

[shorti1]

What is the name of your state? DE
A few months ago I disputed the amount on 2 of my current credit cards which are in good standing and to my surprise transunion deleted them. i kept checking my report every month and they havent yet put my two card accounts back its been almost 6 months. i called them asking why they gave me this bull they deleted it because they didnt get an answer and no other info has yet to come in. but i called my card company and they send automatically every month an update and even sent me a copy and i have yet to see my info appear. What can I do? I talked to a supervisor at Transunion they don't seem to listen to me and refuse to put my info back, even though theres new info every month sent to them. My husband has the same problem with 2 of his cards. Help Please!

 

[cyana24]

Transunion is famous for doing this - deleting positive tradelines when the balances are disputed. Equifax and Experian might do it it too but TU seems to delight in deleting positives. Transunion is also the slowest to update the balances, frequently lagging as much a two or three months behind Equifax and Experian. And when you add creditors like Household/Orchard who are slow to furnish updated balances it makes matters worse. That's why it's advised to never dispute the balance on a positive tradeline. You might ask the creditors (in writing) for help in adding back your positives - it may work.

For the rest of your credit cleanup/repair questions I recommend www.creditboards.com - lots of us "hang out" there too.

 

[shorti1]

the thing is they send automatically updated info on my accounts. i have called them already, the one even sent me a copy of the letter they send to the CB. So i plan to get a letter from the other card and just send letters to TU and keep copies for me and certifiy with return receipt. i dont feel its fair to keep good accounts and not have them listed because someone there is an idiot