Used Car With Problems (6 days after purchase w/Extended Warranty)

[mrhuman]

State: Texas


Ok, I purchased a vehicle last week........6 days later, I noticed a small coolant leak. I purchased an Extended Service Plan at the dealer.....so I figured that I could take it to a shop and get it repaired.

Well, turns out that the company who administer's the Service Plan may not cover the repair because the problem happened too soon and the dealer was probably aware of it when they sold it. So because of this, my warranty will be voided and I will be refunded the money, but still stuck with a $700 bill.

So I took the car back without having the repair done, so my question is:

Does the dealer have an obligation to repair this (and pay for it), considering I've only have the vehicle for a week? If not.....what can I do?

 

[mrhuman]

anyone out there?

 

[JETX]

Well, turns out that the company who administer's the Service Plan may not cover the repair because the problem happened too soon and the dealer was probably aware of it when they sold it.

Seems unusual. Is that the way the policy actually reads??

So because of this, my warranty will be voided and I will be refunded the money, but still stuck with a $700 bill.

Again, read your agreement.

So I took the car back without having the repair done

And what right did you have to do that??? Of course, there is no obligation for the dealer to allow you to waive your obligation.

Does the dealer have an obligation to repair this (and pay for it), considering I've only have the vehicle for a week?

Unless the dealer provided a short-term warranty, they have no obligation to cover the costs.

If not.....what can I do?

You can pay for it yourself then, if you want, you can file a lawsuit and try to recover from the dealer (unlikely).
Or, you can read the service agreement and fight their rejection and denial.

 

[You Are Guilty]

I don't suppose the used car came with any written guarantees from the dealer?

Otherwise, you're probably on your own for this one. What exactly caused the leak (if you know)? (It is possible that it was not a pre-existing condition).

Have you asked the place where you purchased the car from if they'll cover the repair? Or split it 50-50? Or pay for labor, you pay for parts? etc.?

 

[mrhuman]

And what right did you have to do that??? Of course, there is no obligation for the dealer to allow you to waive your obligation.

when I said I took the car back..........I mean I picked it up from the shop before they filed a claim for a warranty inspector to come out.

 

[mrhuman]

I don't suppose the used car came with any written guarantees from the dealer?

Well, I purchased the Extended Warranty at the time of purchase. Name-brand warranty at a name brand Dealership (not a mom and pop lot).

I don't know if that means much, but I thought that a car is "As-Is" only if a warranty wasn't purchased before you drive it off a lot?

Otherwise, you're probably on your own for this one. What exactly caused the leak (if you know)? (It is possible that it was not a pre-existing condition).

Come to find out this is a common problem with this vehicle, at any mileage. the cause is weak material used to make the gasket.

Have you asked the place where you purchased the car from if they'll cover the repair? Or split it 50-50? Or pay for labor, you pay for parts? etc.?

I have to get through the run-around first.....but that's my intention.

 

[JETX]

I thought that a car is "As-Is" only if a warranty wasn't purchased before you drive it off a lot?

Nope. 'As is' means just that. You take the vehicle 'as is', without any warranty (from the dealer).

as is
adj. description of a condition in a sales contract in which the buyer agrees to take the property (e.g. house, horse, auto, or appliance) without the right to complain if it is faulty. However, the buyer must have had the right to reasonable inspection, so that he/she has a chance to find any obvious deficiency. Intentionally hiding a known defect will make a seller liable for fraud and serves to cancel the "as is" provision.

 

[travlinlady23]

purchased vehicle

If you bought a extended service plan, than make the dealer honor it. But read the fine print to make sure it covers what you need repair. How can the warranty place know if the dealer knew this before you bought it? If you bought vehicle "as is" without service plan..your stuck..but it takes you to enforce the work to be done.





Ok, I purchased a vehicle last week........6 days later, I noticed a small coolant leak. I purchased an Extended Service Plan at the dealer.....so I figured that I could take it to a shop and get it repaired.

Well, turns out that the company who administer's the Service Plan may not cover the repair because the problem happened too soon and the dealer was probably aware of it when they sold it. So because of this, my warranty will be voided and I will be refunded the money, but still stuck with a $700 bill.

So I took the car back without having the repair done, so my question is:

Does the dealer have an obligation to repair this (and pay for it), considering I've only have the vehicle for a week? If not.....what can I do?[/QUOTE]